Velocity IT is real life professionals who know what it takes to manage a business from the bottom to the top. Our real life experiences help us make informed decisions about your IT needs as well as business choices that help poise your company for future growth. If you don’t succeed we don’t succeed.
Our clients trust us. Let’s face it; your IT staff has access to critical and confidential information. At Velocity IT we don’t take that lightly. We treat your business like our own.
We form relationships with our clients. We get to know you and what motivates you in your business.
We work with purpose. We know what it takes to run a business, whether large or small. You don’t have time or money to waste. When your commuters are down your company is down. Let’s do what we need to do and get your business back to being profitable.
We’re accountable to you and your business. You entrust us with particularly important and sensitive data. When you need us we are there for you. We don’t finger point, we problem solve.
Be leaders. The world of IT changes daily. We are constantly reading and learning of new technology. We tailor the knowledge we learn with each clients need. There are no two people alike and there are no two businesses alike, there is not a one-size-fits-all approach to IT.
Bad days happen, how we respond to that bad day is critical to success. If the “milk is spilled”, let’s clean it up and get back to work.
We provide proactive support and services to organizations that want to partner with an IT company. With these clients we derive a majority of our company’s success.
We approach our support and services with a can do attitude.
When your system is down you need someone who has “been there, done that”. Our staff is experienced in many levels of support, ranging to “I forgot my password” to project level management.
Some of our client’s want to make their own IT decisions and ask our team to assist. We respect that position and call that our helpdesk approach.
Other clients want us to provide critical thinking and insight. In these situations we may not necessarily be providing the actual technical work; rather we are providing oversight and leadership for projects and other mission critical areas both short-term and long-term. We call this our CIO in a Box approach.
For example, we don’t provide actual phone services. But, being CIOs for your company our job is to work with and manage phone vendors to be sure you are getting proper services.
Where our help desk is working on problems you face today, it is our CIO service that is focused on the future. Where do you want to be tomorrow? What challenges does this organization face? Does the organization understand those challenges and which ones can you live with?
The duties of a CIO like any C-level manager can be limitless. Our CIO in a Box looks over the basics such as the health and management of the network. But we can do more, including forecasting and budgeting, hiring and IT personnel management. The CIO plan can stand-alone or be combined with our other services for more comprehensive support.
Our company does provide monitoring as a service. Typically we monitor devices, such as servers, and internet connections. If there is a disruption in service our team may likely know about the issue before the client does. Depending on the nature of the problem we react with a pre-defined set of instructions. Ask our technicians for more information.
9235 Crouse-Willison Rd, Johnstown, OH 43031